New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Adobe Reader 10 crashes when a document is opened in it with NVDA #1218
Comments
Comment 1 by mdcurran on 2010-12-22 07:11 |
Comment 2 by jteh on 2010-12-22 07:31 Mick, if you have aeDebug enabled, please try with it disabled. |
Comment 3 by mdcurran on 2010-12-22 22:09 |
Comment 4 by briang1 on 2010-12-28 14:59 Its worth noting that the text on the untagged screen is also not being read either, and never has been. In the meantime I'm going to go back to 9, which is a shame as I feel X is faster. |
Comment 5 by k_kolev1985 on 2010-12-28 15:43 |
Comment 6 by briang1 on 2010-12-28 17:03 IO - speech.speakText (16:42:50): |
Comment 7 by mdcurran on 2011-02-02 08:13 |
Comment 8 by mdcurran on 2011-04-08 03:47 |
Comment 9 by mdcurran on 2011-04-08 03:48 |
Comment 10 by mdcurran on 2011-04-08 04:02 |
Comment 11 by mdcurran on 2011-04-08 04:02 |
Comment 12 by k_kolev1985 on 2011-04-08 08:21 |
Comment 13 by briang1 on 2011-04-08 11:42 With the obvious proviso you mentioned near the start that the actual problem is Adobes, its fixed. |
Comment 14 by kevinchao89 (in reply to comment 1) on 2011-04-09 18:05 |
Comment 15 by ghoath (in reply to comment 10) on 2011-10-19 05:03 It occurs for me if I press enter too quickly on the reading options dialog. This includes straight pressing enter, or tabbing to the Start button and pressing Enter. The only way I have found to get around it is to wait for the whole dialog to be read, tab to the Start button and press Space. When this has been done successfully, there is no problem for the rest of my windows session. I am then am able to quickly press enter at the dialog in subsequent opening of PDFs. |
Comment 16 by jteh on 2011-10-19 05:10 |
Comment 17 by jteh on 2012-10-30 06:41 |
Hey, I am also using Adobe 10 five months ago, I am also facing the same problem of error is shown when I am open any file. There is no any pdf file can't open. I think there is a troubleshooting problem or any update problem, I am following this Adobe Phone Number they solve and fix my error by downloading a newer version of Adobe 11 if your problem is not solved you can also follow Adobe Phone Number |
Yes I had loads of quirky things with Adobe 10, I think 11 at least the
latest version seems a whole lot less prone to sulk mode.
Brian
bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "johnsmith2679" <notifications@github.com>
To: "nvaccess/nvda" <nvda@noreply.github.com>
Cc: "Subscribed" <subscribed@noreply.github.com>
Sent: Wednesday, September 12, 2018 11:12 AM
Subject: Re: [nvaccess/nvda] Adobe Reader 10 crashes when a document is
opened in it with NVDA (#1218)
… Hey, I am also using Adobe 10 five months ago, I am also facing the same
problem of error is shown when I am open any file. There is no any pdf
file can't open. I think there is a troubleshooting problem or any update
problem, I am following this Adobe Phone Number they solve and fix my
error by downloading a newer version of Adobe 11 if your problem is not
solved you can also follow [Adobe Phone
Number](https://www.adobesupportphonenumber.com/)
--
You are receiving this because you are subscribed to this thread.
Reply to this email directly or view it on GitHub:
#1218 (comment)
|
Reported by k_kolev1985 on 2010-11-22 19:26
I've recently installed the new Adobe Reader 10 (aka Adobe Reader X). As soon as I open a PDF document in it (no matter if throughout Windows Explorer or from within Adobe Reader itself) and select the method of reading (if the document is not tagged), a couple of seconds later Adobe Reader 10 crashes. After a few tests I realized that this doesn't happen if the so called "Navigation pane" is not visible (it is toggled with F4). A good example of this scenario can be observed with the tagged PDF manual for iPhone downloadable from the following link:
http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf
In this file there are tags and the dialog witch asks you for the reading mode is not displayed. By default however the "Navigation pane" is displayed on the left side of the Adobe Reader window. I was quick enough to press F4 moments after the document was loaded and Adobe Reader didn't crash. But if I leave it open (the "navigation pane"), seconds later Adobe Reader crashes. But if there are no tags in the document and the "Reading non-tagged document" dialog appears, seconds after I make my choices in this dialog and press ENTER to continue and the dialog for document preparation is closed, Adobe Reader crashes. I've tested this with NVDA 2010.2 and the latest snapshot as of this writing (r3941) and the result is the same as described above. I've managed to test it with another screen reader running (JAWS v11.0) and didn't experienced such crashes from Adobe Reader.
Steps to reproduce:
http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf - this is a tagged PDF document. Or:
http://pioneer.ipapercms.dk/Manuals/DEH_2220UB_YRD5303_manual/GetPDF.ashx - this is a non-tagged PDF document. Hope the link works.
NOTE: Before I upgraded to Adobe Reader 10, I was using Adobe Reader 9.4.1 also with the latest snapshots of NVDA and didn't experience such problems.
The text was updated successfully, but these errors were encountered: