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PDF Converter 7 Professional support. #1545

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nvaccessAuto opened this issue Jun 2, 2011 · 5 comments
Closed

PDF Converter 7 Professional support. #1545

nvaccessAuto opened this issue Jun 2, 2011 · 5 comments
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Abandoned requested reports or updates are missing since more than 1 year, author or users are not available. feature p5 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority

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@nvaccessAuto
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Reported by ink on 2011-06-02 15:21
It would be nice to have NVDA starts supporting PDF Converter 7 Professional; a competing product to Adobe Acrobat provided by Nuance. Some of the issues found in Adobe Acrobat are not in PDF Converter 7 Professional. It is thus far the best alternative to Adobe.

@nvaccessAuto
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Comment 1 by jteh on 2011-06-02 22:42
Please provide more information, including what needs to be done. Requesting "support" for a product is extremely broad. Perhaps explain what currently does and does not work.

This will almost certainly require accessibility changes within the application itself. Consider contacting Nuance and requesting that they make it accessible using standard accessibility APIs.

@nvaccessAuto
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Comment 2 by ink (in reply to comment 1) on 2011-06-18 15:26
Replying to jteh:

Please provide more information, including what needs to be done. Requesting "support" for a product is extremely broad. Perhaps explain what currently does and does not work.

This will almost certainly require accessibility changes within the application itself. Consider contacting Nuance and requesting that they make it accessible using standard accessibility APIs.

According to tech specs for the PDF Converter 7 Professional, the application is U.S. 508 accessibility standards compliance. The NVDA does recognize and read the menu options when you hit alt key followed by up and down arrow key. The only thing the NVDA does not yet do is reading the content of a PDF document. In short, the NVDA interacts and speaks the navigational menu options of the PDF Converter, but not the text of the PDF document in view--whether opened via web interface or from within the application itself. Note: The trial copy of PDF Converter can also be downloaded from Nuance's web site. In addition, there is also a PDF Reader by Nuance just as provided by Adobe.

@bhavyashah
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@jcsteh Since the original author did respond to your request for further details and specifics in #1545 (comment), do you have any follow-up to make or priority to assign to this ticket (P4 perhaps)?

@jcsteh jcsteh added feature p5 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority and removed enhancement labels Aug 7, 2017
@Adriani90
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Is anyone who can test this with the most current version of this software?
@Ink

@Adriani90 Adriani90 added the Abandoned requested reports or updates are missing since more than 1 year, author or users are not available. label May 27, 2019
@Adriani90
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According to my research PDF converter professional is discontinued. Last release (version 8.1) was in 2013. We do not have an udate from the initial author and do not have any further requests from users. I am closing this as abandoned. Please comment on it if this issue is important for you and we can reopen the discussion. Thanks.

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Abandoned requested reports or updates are missing since more than 1 year, author or users are not available. feature p5 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority
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