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NVDA Sluggish In Microsoft Word when report pages is enabled #2296
Comments
Comment 1 by jteh on 2012-05-03 23:11 |
Comment 3 by jteh on 2012-05-03 23:18 |
Comment 4 by parham (in reply to comment 1) on 2012-05-04 05:43
I'm using the latest snapshot (main:5159), Microsoft Word 2007, and Windows 7 32 bit. My memory is 2 GB, and when I open Microsoft Word, my CPU usage is 91% and my memory usage is 59% (maybe it's the high CPU usage that is causing the delay?)
What I do is this:
Result: there is a second delay before NVDA says, "blank". |
Comment 5 by jteh on 2012-05-04 05:53 Can you please double check the CPU usage? Note that Task Manager itself can cause high CPU usage, so you should probably refresh a couple of times by pressing f5 to be sure. If it is definitely this high, can you please check which application has the highest CPU usage? |
Comment 6 by Brendon22 on 2012-05-04 06:27 |
Comment 7 by jteh on 2012-05-04 07:38 |
Comment 8 by Brendon22 (in reply to comment 7) on 2012-05-04 07:48 |
Comment 9 by parham (in reply to comment 5) on 2012-05-04 08:07
Well, I recounted. I think it's actually less than a second when the document is blank (maybe 300-500 MS), but still much more sluggish compared to, say, in Explorer, or Firefox, or pretty much any other application.
I've closed some applications and managed to bring it down to 60%. NVDA is at the top, with 44% of CPU usage (Microsoft Word is nowhere near the top). I just pressed f5 three times, with about 5 seconds of delay between each key press. |
Comment 10 by briang1 on 2012-05-04 08:15 Assuming neither of you are using these, then maybe there is some animated object in Word doing it, is it specific to some docs? |
Comment 11 by parham (in reply to comment 10) on 2012-05-04 08:32
As I said, this is just a blank document, and I'm using Microsoft Word, without any modifications or add-ons. |
Comment 12 by Brendon22 on 2012-05-04 09:33 |
I am not able to replicate this using the latest NVDA and Word 2016. Please correct me if I am wrong and this is still the case with Word 2007. CC @Brian1Gaff |
I can reproduce this in documents with many tables or many text pages. However, NVDA is reacting much faster when changing the layout in MS Word to Weblayout. |
I also faced the problem of NVDA responding very slowly for document with table of contents.
In fact within the table of contents it was taking 3 – 4 seconds to respond.
Word 2016, windows 10, NVDA 2017.3
|
@dineshkaushal and @Adriani90 This might be caused by a particular option in document formatting. To narrow this down, or rule it out, could you please try unchecking options one by one in the |
Hello, the slugness is most noticeable when using browse mode in ms word or ms excel to navigate through the text or cells. Following settings are activated in document formating in my case:
I have deactivated each of them and tried it again. Slugness in browse mode if I have 3 documents open is approximately 1,5 seconds. Deactivating the settings does not make any difference. |
the documents are approximately 10 to 12 pages each and the text is structured in a table. There are some overlapping tables in the documents as well. Tables in document formating is deactivated. |
In MS Excel it is most noticeable when there are formfields and macros integrated in the sheet. |
Thanks for the information @Adriani90. Seems like this will require a more in-depth investigation to work out the cause. Would you be able to attach an example document to this issue? |
Hey,
this will be complicated due to data governance at work. I would have to create some Macros in Excel and to add some formfields as well to show you the effects. I would prefer to send you a word document rather than an excel sheet.
|
Yes a word document is ideal, really this issue is focused on Word. |
@feerrenrut I attach a document which can be used for testing. i have reinstalled NVDA and the sluggness is a bit better but still significant. Try following:
Now imagine three 10 to 12 pages full of such tables where you have to see results in some rows and go back to other table regions. I had a table with about 220 rows and held down the ctrl + alt + down arrow to navigate to row 70 because there was an important result. I waited about 25 seconds for NVDA to land there. This issue occurs even when you import much text in a document and try to navigate by down arrow to a certain part. However, the issue does not occur when navigating by letters or by paragraphs or words holding down the ctrl key. Only navigation line by line through a text and row by row or column by column in a table causes the sluggness. Best |
@Adriani90 out of curiosity, disable each of these individually and try it. |
@derekriemer thanks alot for your input. I found out what it triggers. This is pages. If you set it to off, NVDA reacts really fast in tables and big documents. Is it possible to improve performance for pages turned on? It is very important in big documents to know on which page I am. |
Priority assessment please? Duplicate possibly? This is a quite severe bug for those needing the feature. |
The only possible duplicate or related issue that I found is #6903 |
Wow, turning off page numbers basically made word useable again with NVDA. I've been forced to switch to jaws to use word for a long time - can this be assigned the highest priority? It doesn't seem to matter for me what the contents of the document are - even typing or arrowing in an empty document is excruciating. Even with page numbers off, moving in tables is still noticeably slower than in ordinary text, but is much improved compared to page numbers being on. |
The first post in #7008 has a good test document with many tables. |
when web layout is enabled under the ribbon "view" in MS word and "pages" are disabled in document formating settings, NVDA reacts incredibly fast even in big tables and documents. |
Yeah, this is probably the highest impact possible perf fix for word. |
Not sure which of the seemingly many changes to office issues this one
relates, so I'll just mention it here.
On machines using Office 2003/2, there are errors when you reach a page
break in focus mode, and you cannot get past the break point up or down
without entering browse mode first.
Also when invoking spell check in the same versions, as the word pops up
you also hear pane and a collection of nvda error sounds. However it
seemingly still does work.
I'll be off now!
Brian
|
and #7921 |
Maybe text columns should be seprarated from pages. I don't know what else is included in this reporting setting. |
Any movement on this? |
@Neurrone, @parham, @dineshkaushal, in NVDA 2019.1 MS Word reacts much faster even with pages enabled. But to assess this issue correctly we need more tests. Could you guys please test if there is still a significant performance issue when pages are enabled? For me at least it works quite fine now. |
Hello, I would like to share my recent findings. |
I noticed this too in #9465 but won't be able to provide good reports nowadays as I don't use Word on a regular basis. |
I have observed that doing the following things would also lessen the slugishness:
|
Reported by parham on 2012-05-03 15:44
NVDA does not respond quickly to keypresses in Microsoft Word. This includes normal arrow key presses, table navigation commands, and so forth.
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