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NVDA and www.oasis.com #2506

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nvaccessAuto opened this issue Jul 3, 2012 · 8 comments
Closed

NVDA and www.oasis.com #2506

nvaccessAuto opened this issue Jul 3, 2012 · 8 comments

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@nvaccessAuto
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Reported by challsworth2 on 2012-07-03 16:16
NVDA sometimes crashes when updating one's profile on the free dating site www.oasis.com. Attached is the log.
Hope this can be reproduced.

@nvaccessAuto
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Comment 1 by briang1 on 2012-07-04 18:02
All I see in the log is apparently not a lot! What were you doing. I think if you can set the debug setting rather than info for the log before you try it and then send the log it might show something.

Which browser were you using. Also, is there an easy way to set up a test account and delete it on the site, as I'd hate to annoy them by various people opening weird accounts. Is there a capchar?

@nvaccessAuto
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Attachment nvda.log added by challsworth2 on 2012-07-04 19:52
Description:
NVDA Log as of today 4/7/2012

@nvaccessAuto
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Comment 2 by challsworth2 on 2012-07-04 19:56
In answer to your questions, first of all I have attached the log. Thanks for informing me I had to change the log from info to debug.
Second I am using Firefox 13.0.1.
Third you can sign up for free without a captcha. You can cancel your membership at any time using the account settings section.

@nvaccessAuto
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Comment 3 by jteh on 2012-07-08 07:07
Are you certain NVDA is crashing and not freezing; i.e. does it restart when it crashes? Does the browser crash as well or just NVDA?

@nvaccessAuto
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Comment 4 by challsworth2 on 2012-07-08 09:43
NVDA literally freezes and doesn't restart by itself. Firefox however still runs. I know this as when I restart NVDA the web page is there in the alt-tab list.

@nvaccessAuto
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Comment 5 by elliott94 on 2012-08-15 16:21
I managed to get the following from a log after this happened (see #2518 for more info).

WARNING - watchdog.watcher (17:10:55):
Core frozen in stack:
File "nvda.pyw", line 155, in
File "core.pyc", line 339, in main
File "wx_core.pyc", line 8010, in MainLoop
File "wx_core.pyc", line 7306, in MainLoop
File "core.pyc", line 317, in Notify
File "queueHandler.pyc", line 76, in pumpAll
File "queueHandler.pyc", line 47, in flushQueue
File "scriptHandler.pyc", line 133, in queueScriptCallback
File "scriptHandler.pyc", line 165, in executeScript
File "virtualBuffers__init
.pyc", line 873, in
File "virtualBuffers__init__.pyc", line 848, in quickNavScript
File "virtualBuffers__init
_.pyc", line 634, in makeTextInfo
File "virtualBuffers__init__.pyc", line 112, in init
File "textInfos\offsets.pyc", line 273, in init
File "virtualBuffers__init__.pyc", line 124, in getCaretOffset
File "virtualBuffers__init
_.pyc", line 117, in _getSelectionOffsets

This was what I found in the log the first time this happened. The second time, however, I got this.

ERROR - virtualBuffers.Gecko_ia2.loadBuffer (17:14:20):
Traceback (most recent call last):
File "virtualBuffers__init
_.pyc", line 600, in _loadBuffer
WindowsError: 1702 The binding handle is invalid

@LeonarddeR
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@elliott94: As you were able to provide a log regarding this website, do you think this issue is still present?

@elliott94
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I haven't seen this since the initial time that it was reported - happy for this to be closed.

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