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NVDA Not Working with the GMAIL Account Creation Page #2587
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Comment 1 by jteh on 2012-08-07 22:57 |
Comment 2 by waldorfpc on 2012-08-08 03:15 I have tested this problem out in both Firefox and IE9. I did not have success with either browser. When I used JAWS to test things out, JAWS worked with it nicely. I only have a demo for 508 compliance testing purposes along with other screen reader demos. I hope that these details are enough. If you need anything, feel free to get in touch. Warm regards, |
Comment 3 by jteh on 2012-08-08 05:23 |
Comment 4 by waldorfpc on 2012-09-08 17:57 I am sorry it has taken me a long time to get back to this ticket. I have been busy with my new job and all. Anyhow, I will do the best that I can to reproduce the steps I took exactly.
I obtained a JAWS demo, and I was able to go through these steps just fine. So this is not an accessibility problem. It is just there is no support for NVDA to complete this process in IE9. I have Firefox 14 installed on my computer, and I also had some trouble with this process when trying to use that browser. I tried to look for Firefox 17PRE, but I could not find a download. I saw some websites talking about it; however, that was all I managed to find. I look forward to hearing your input on this matter. Warm regards, |
Comment 5 by elliott94 (in reply to comment 4) on 2012-09-09 06:32
Instead of this approach, what happens if you press enter on the combo box, and then simply arrow down the list instead of pressing Alt-down first? This works fine for me when doing it this way, although, I didn't test the method that you used. |
Comment 6 by Brendon22 on 2012-09-09 06:48 |
Comment 7 by waldorfpc on 2012-09-09 12:34 Before you deem this an NVDA issue, I encourage you to download demos of other screen readers and test them on the Facebook page. I say this because Facebook does not seem to care a whole lot about accessibility, and they are always changing their site. With that said, It may be a Facebook problem and not an NVDA one. When I use Facebook, I seldom use the regular site. I access Facebook by going to m.facebook.com (This is their mobile site, and it is accessible and can do many of the things the regular site does.) I do not have problems using Facebook this way. If after you find this is an NVDA issue (You will know this if other screen readers will accomplish what you want to do.), you can come back and write all of the steps you are taking and provide intricate details about the outcomes that occur after the steps you have taken. I hope I have helped. Reina Grosvalet |
Comment 8 by waldorfpc on 2012-09-09 12:51 When I pressed enter on that list, nothing happened. This is why I chose the alt+down arrow method. Regular combo boxes do work fine with NVDA and IE9 as well as in Firefox. What I mean are combo boxes like the example I will provide below. bananas Apples Figs Peaches PearsOf course, this combo box is written in standard HTML. When other code is added, it may influence how well the combo box works. The list on the GMail account creation page seems to work fine with JAWS, hence the reason I brought it to your attention as an NVDA issue. If after I tested it against other screen readers to find that the result was exactly the same, then I would have deemed it to be a 508 compliance/accessibility issue and would have contacted Google. Thank you so much for the time and attention that you have given to this issue. Reina Grosvalet |
Comment 9 by Brendon22 on 2012-09-22 22:52 Sorry it's taken a while to reply to you. I totally agree with you about Facebook. But I have tryed this with other screen readers and it works.
I hope you understand, :) Thanks once again for your nice reply Kind Regards, Brendon22 |
Comment 10 by Brendon22 on 2014-06-15 02:45 This is still the case with NVDA and IE 11. Just tested. |
Comment 11 by briang1 on 2014-06-15 14:03 |
Comment 13 by mdcurran on 2014-12-09 02:25 |
Comment 14 by jteh on 2014-12-09 02:32 |
added blocked. |
oops, removing blocked and closing as fixed. |
Reported by waldorfpc on 2012-08-07 12:44
Hello:
I am writing to report to you that the current version of NVDA is not working compatibly with the new layout of the page that facilitates creating a new GMail account. I know that it is an NVDA problem because I tested it with JAWS, and it worked fine.
The problem I see is that Google has chosen to use some type of list box or menu if you will. One list box is used wen choosing a month for filling out the birthday portion, and another list box is used when choosing the gender.
If you want to see what I mean, feel free to go to gmail.com and choose the link that allows a new account to be created.
Thanks so much for all of your hard work maintaining this wonderful screen reader.
Warm regards,
Reina Grosvalet
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