Comment 1 by briang1 on 2012-09-06 09:12
Well, although I've seen this I storngly suspect its just a sluggish delivery of data from the web site. What else can it say, please try later maybe?

I am on a cable modem also, but I don't think this is the main problem unless your isp is particularly bad. Might be worth moving to opendns as a nameserver rather than an isp one, as there are some problems if the site its going for is not in the look up table when you look.

Comment 2 by jteh on 2012-09-06 09:26
Please provide a log with log level set to input/output.

Attachment My NVDA Log Set to Input Out Put.txt added by Brendon22 on 2012-09-06 10:52
Description:
My NVDA Log set to input and output

Comment 3 by briang1 on 2012-09-07 07:54
Not had time to look at this, but I did have this this morning, whichy looks like the software deciding to check at the same time i did it manually.

Speaking ('en_UK'), u'Check for update... c 9 of 10'
IO - inputCore.InputManager.executeGesture (08:47:07):
Input: kb(desktop):enter
IO - speech.speak (08:47:07):
Speaking ('en_UK'), u'Checking for Update dialog'
IO - speech.speak (08:47:07):
Speaking ('en_UK'), u'Checking for update text'
IO - tones.beep (08:47:08):
Beep at pitch 113.092520932, for 40 ms, left volume 50, right volume 50
IO - speech.speak (08:47:08):
Speaking ('en_UK'), u'1 percent'
IO - tones.beep (08:47:08):
Beep at pitch 440, for 40 ms, left volume 50, right volume 50
IO - speech.speak (08:47:08):
Speaking ('en_UK'), u'Please wait'
DEBUGWARNING - updateCheck.UpdateChecker._bg (08:47:08):
Error checking for update
Traceback (most recent call last):
File "updateCheck.pyc", line 101, in _bg
File "updateCheck.pyc", line 70, in checkForUpdate
RuntimeError: Checking for update failed with code 503
IO - tones.beep (08:47:08):
Beep at pitch 1760, for 40 ms, left volume 50, right volume 50
IO - speech.speak (08:47:09):
Speaking ('en_UK'), u'Error dialog Error checking for update.'
IO - speech.speak (08:47:09):
Speaking ('en_UK'), u'OK button'
IO - inputCore.InputManager.executeGesture (08:47:23):
Input: kb(desktop):enter
IO - speech.speak (08:47:23):
Speaking ('en_UK'), u'NVDA Update dialog NVDA version main-5426 is available.'
IO - speech.speak (08:47:23):
Speaking ('en_UK'), u'Remind me later button Alt+l'
IO - inputCore.InputManager.executeGesture (08:47:27):
Input: kb(desktop):control+alt+r
INFO - core.main (08:47:27):
Exiting

Comment 4 by Brendon22 on 2012-09-09 05:48
Hello,

After Snapshot Main 5420. The NVDA updater isn't working at all now, You start the update and then NVDA tells you the following information:Downloading Update
Downloading

Elapsed time : 0:02:22
Remaining time : 3:50:58
And then when it gets to about Seven Percent It will say, Error Downloading Update?

Comment 5 by jteh on 2012-09-09 05:57
I don't see anything at all about updates in this log.

Comment 6 by briang1 on 2012-09-09 08:19
Well, I've had no issues with the updater here other than what I said before, indeed, i have updated from 96 to 20, to 26 to 27 all with no issues at all in xp. It kind of makes me wonder if his connection is timing out for some odd reason.

Comment 7 by Brendon22 on 2012-09-09 09:28
Hi,
Briang1: I don't no what would be making this happen. It was working quite well before Main 20. Then it wouldn't even download my update. Hmmm.
Jamey: Is there anything else I can do to get any other information to help you work this one out?

Comment 8 by elliott94 on 2012-09-09 11:53
Their's no mention of updates in the log that you uploaded; you must have attached the latest log after you'd restarted NVDA.

Comment 9 by Brendon22 on 2013-06-07 13:17
Hello,
I notice this really when the kernection is really slow.

Comment 10 by briang1 on 2013-06-07 13:35
Firstly, I do find that on a wireless connection these effects are far more likely. could it be just that the radio link is poor, ie there happen to be a lot of other routers near you interfering with the signal. If you use a wired connection does this fix the issue?

Next I do notice that over a wireless link, of the 54 variety, that nvda downloads go a lot slower than others, indeed far slower sometimes. I can download much faster via the wireless link with, filehippo for example. It could be that the latency of the servers used are affecting the speed more than might be expected. Kind of reminds me of when we used floppies and having offsets in the secctor numbers on each track could speed things up.

Have you tried an up to date snap for this issue?

Comment 11 by Brendon22 on 2013-06-09 02:27
Hello Briang1,
No, I don't find NVDA doing this. It seams to happen when I have used up most of my data and the connection is really slow, but other programs will download though. It makes no differents if I use it with a cord or not.
Thankyou, Brendon22

Comment 12 by jteh on 2013-06-20 01:31
Please provide a log file just after you receive this error. The log file you provided is not the right log file as noted in comment:8.

Comment 13 by Brendon22 on 2013-06-22 11:57
Hi,
OK, I will Provide the file the next time it happends. I have been able to work out though, that when my speed of my modem is slowed to 64KBS that you are unable to download anything from the downloader or the NVDA website. I am however able to download other files from other websites without a issue.

Comment 14 by Brendon22 on 2014-06-15 02:24
Hello,

This issue has been resolved. Closing as fixed. Issue was fixed and has not happend since.
Changes:
State: closed