Reported by ondrosik on 2013-03-23 19:22
First, I realize, that this issue is really complicated to reproduce, but I will try my best.
I use PDF creator 1.6.0, Word 2003 and NVDA branch 2013.1 changeset 5975 with addons Resource monitor, dropbox, extended winamp, Instant translate and OCR.
.
I had no problems till today, when I tryed to convert 42 pages document with contents, headings and footnotes. Everithing also works, when i type something to empty document and save it as PDF.
Steps to reproduce:

1. open the document and click print >pdf creator>OK.
2. Word will crash with standard dialog "send report, don't send" buttons. Click don't send, and close window with word, because is still open and program stops responding.
3. close the PDF creator window. (I tryed to save the offered PDF, but there were first three pages only).

Now reproduce the same, but

1. open the document and click print >pdf creator> find the OK button.
2. Quit NVDA and wait for 5 seconds.
3. press space to activate the OK button.
4. Wait for a while
5. Start NVDA.
   here is the point. You should be dyrectly in the pdf creator and there are no Word error dialogs. So when I saved the PDF, i got full 42 pages.

As I said, when I try to do this with small document, everithing works also with NVDA enabled, this is probably first time when I need convert something more complex to PDF.

Here is the log, I know, that NVDA is not crashing itself, but there is bunch of errors, so you might be interested:
Here is the point, where I pressed space bar in OK button.
IO - speech.speak (19:53:23):
Speaking - Microsoft Word'
IO - speech.speak (19:53:23):
Speaking [- speech.speak (19:53:23):
Speaking [u'Dokument programu Microsoft Word edita\u010dn\xe9 viacriadkov\xe9'](u'rosik_profi_Radia_proglas_23_03_13.doc']
IO) (MS word document, multyline edit)
IO - speech.speak (19:53:23):
Speaking 8', u'KATOL\xcdCKA UNIVERZITA V RU\u017dOMBERKU\n' (page 8, first line of the page "atholic University...")
DEBUGWARNING - watchdog.watcher (19:53:26):
Trying to recover from freeze, core stack:
File "nvda.pyw", line 157, in
File "core.pyc", line 307, in main
File "wx_core.pyc", line 8010, in MainLoop
File "wx_core.pyc", line 7306, in MainLoop
File "core.pyc", line 284, in Notify
File "queueHandler.pyc", line 76, in pumpAll
File "queueHandler.pyc", line 47, in flushQueue
File "eventHandler.pyc", line 54, in queueEventCallback
File "eventHandler.pyc", line 136, in executeEvent
File "eventHandler.pyc", line 84, in init
File "eventHandler.pyc", line 91, in next
File "NVDAObjects__init.pyc", line 823, in event_gainFocus
File "NVDAObjects__init__.pyc", line 767, in reportFocus
File "comtypesMonkeyPatches.pyc", line 51, in newCpbDel
File "comtypes__init__.pyc", line 841, in del
File "comtypes__init__.pyc", line 1092, in Release

DEBUGWARNING - watchdog.watcher (19:53:26):
Trying to recover from freeze, core stack:
File "nvda.pyw", line 157, in
File "core.pyc", line 307, in main
File "wx_core.pyc", line 8010, in MainLoop
File "wx_core.pyc", line 7306, in MainLoop
File "core.pyc", line 284, in Notify
File "queueHandler.pyc", line 76, in pumpAll
File "queueHandler.pyc", line 44, in flushQueue
File "comtypesMonkeyPatches.pyc", line 51, in newCpbDel
File "comtypes__init_.pyc", line 841, in del
File "comtypes__init__.pyc", line 1092, in Release

DEBUGWARNING - watchdog.watcher (19:53:27):
Trying to recover from freeze, core stack:
File "nvda.pyw", line 157, in
File "core.pyc", line 307, in main
File "wx_core.pyc", line 8010, in MainLoop
File "wx_core.pyc", line 7306, in MainLoop
File "core.pyc", line 284, in Notify
File "queueHandler.pyc", line 76, in pumpAll
File "queueHandler.pyc", line 44, in flushQueue
File "comtypesMonkeyPatches.pyc", line 51, in newCpbDel
File "comtypes__init_.pyc", line 841, in del
File "comtypes__init__.pyc", line 1092, in Release

DEBUGWARNING - watchdog.watcher (19:53:28):
Trying to recover from freeze, core stack:
File "nvda.pyw", line 157, in
File "core.pyc", line 307, in main
File "wx_core.pyc", line 8010, in MainLoop
File "wx_core.pyc", line 7306, in MainLoop
File "core.pyc", line 284, in Notify
File "queueHandler.pyc", line 76, in pumpAll
File "queueHandler.pyc", line 44, in flushQueue
File "comtypesMonkeyPatches.pyc", line 51, in newCpbDel
File "comtypes__init_.pyc", line 841, in del
File "comtypes__init__.pyc", line 1092, in Release

DEBUGWARNING - watchdog.watcher (19:53:28):
Trying to recover from freeze, core stack:
File "nvda.pyw", line 157, in
File "core.pyc", line 307, in main
File "wx_core.pyc", line 8010, in MainLoop
File "wx_core.pyc", line 7306, in MainLoop
File "core.pyc", line 284, in Notify
File "queueHandler.pyc", line 76, in pumpAll
File "queueHandler.pyc", line 44, in flushQueue
File "comtypesMonkeyPatches.pyc", line 51, in newCpbDel
File "comtypes__init_.pyc", line 841, in del
File "comtypes__init__.pyc", line 1092, in Release

DEBUGWARNING - watchdog.watcher (19:53:29):
Trying to recover from freeze, core stack:
File "nvda.pyw", line 157, in
File "core.pyc", line 307, in main
File "wx_core.pyc", line 8010, in MainLoop
File "wx_core.pyc", line 7306, in MainLoop
File "core.pyc", line 284, in Notify
File "queueHandler.pyc", line 76, in pumpAll
File "queueHandler.pyc", line 44, in flushQueue
File "comtypesMonkeyPatches.pyc", line 51, in newCpbDel
File "comtypes__init_.pyc", line 841, in del
File "comtypes__init__.pyc", line 1092, in Release

DEBUGWARNING - watchdog.watcher (19:53:29):
Trying to recover from freeze, core stack:
File "nvda.pyw", line 157, in
File "core.pyc", line 307, in main
File "wx_core.pyc", line 8010, in MainLoop
File "wx_core.pyc", line 7306, in MainLoop
File "core.pyc", line 284, in Notify
File "queueHandler.pyc", line 76, in pumpAll
File "queueHandler.pyc", line 44, in flushQueue
File "comtypesMonkeyPatches.pyc", line 51, in newCpbDel
File "comtypes__init_.pyc", line 841, in del
File "comtypes__init__.pyc", line 1092, in Release

DEBUGWARNING - watchdog.watcher (19:53:30):
Trying to recover from freeze, core stack:
File "nvda.pyw", line 157, in
File "core.pyc", line 307, in main
File "wx_core.pyc", line 8010, in MainLoop
File "wx_core.pyc", line 7306, in MainLoop
File "core.pyc", line 283, in Notify
File "IAccessibleHandler.pyc", line 843, in pumpAll
File "IAccessibleHandler.pyc", line 588, in processGenericWinEvent
File "IAccessibleHandler.pyc", line 507, in winEventToNVDAEvent
File "NVDAObjects\IAccessible__init_.pyc", line 37, in getNVDAObjectFromEvent
File "IAccessibleHandler.pyc", line 333, in accessibleObjectFromEvent
File "oleacc.pyc", line 240, in AccessibleObjectFromEvent

DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (19:53:30):
oleacc.AccessibleObjectFromEvent with window 983534, objectID -4 and childID 0:
DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (19:53:31):
oleacc.AccessibleObjectFromEvent with window 3735870, objectID -4 and childID 0:
DEBUGWARNING - watchdog.watcher (19:53:32):
Trying to recover from freeze, core stack:
File "nvda.pyw", line 157, in
File "core.pyc", line 307, in main
File "wx_core.pyc", line 8010, in MainLoop
File "wx_core.pyc", line 7306, in MainLoop
File "core.pyc", line 284, in Notify
File "queueHandler.pyc", line 76, in pumpAll
File "queueHandler.pyc", line 47, in flushQueue
File "eventHandler.pyc", line 54, in queueEventCallback
File "eventHandler.pyc", line 136, in executeEvent
File "eventHandler.pyc", line 84, in init
File "eventHandler.pyc", line 91, in next
File "NVDAObjects\IAccessible__init.pyc", line 1281, in event_caret
File "NVDAObjects\window\winword.pyc", line 355, in event_caret
File "NVDAObjects__init__.pyc", line 893, in makeTextInfo
File "NVDAObjects\window\winword.pyc", line 155, in init
File "comtypesMonkeyPatches.pyc", line 32, in new__getattr__
File "comtypes\client\lazybind.pyc", line 149, in getattr
File "comtypes\automation.pyc", line 664, in _invoke

DEBUGWARNING - eventHandler.executeEvent (19:53:32):
error executing event: caret on <NVDAObjects.Dynamic_IAccessibleWordDocumentWindowNVDAObject object at 0x03EF9E30> with extra args of {}
Traceback (most recent call last):
File "eventHandler.pyc", line 136, in executeEvent
File "eventHandler.pyc", line 84, in init
File "eventHandler.pyc", line 91, in next
File "NVDAObjects\IAccessible__init__.pyc", line 1281, in event_caret
File "NVDAObjects\window\winword.pyc", line 355, in event_caret
File "NVDAObjects__init__.pyc", line 893, in makeTextInfo
File "NVDAObjects\window\winword.pyc", line 155, in init
File "watchdog.pyc", line 147, in _COMError_init

I don't attached the document, as it is personal stuff and I am not sure if not registered users should download the attachments from trac, but i can send it privately via e-mail.

what will I do next:
Remove all addons, just to minimize potential errors from there (but I don't expect, that this should help as mentioned addons are from the addons official site)

• Try it with another document, for example take some long book, place there footnotes and stuff and see, if this should be reproduced with other documents.