Comment 1 by jteh on 2013-04-07 23:28
Please provide a log file with log level set to input/output as explained in ReportingIssues#ProvidingLogFiles. Thanks.

Attachment powerpoint.log added by fatma.mehanna on 2013-04-07 23:43
Description:

Edit (attached log from old issue tracker):
powerpoint.log.txt

Comment 2 by fatma.mehanna (in reply to comment 1) on 2013-04-07 23:47
Replying to jteh:

Please provide a log file with log level set to input/output as explained in ReportingIssues#ProvidingLogFiles. Thanks.

attached. sorry, i forgot.

Not able to reproduce using Powerpoint 2016. Does anyone have Powerpoint 2010 installed to see if the problem still occurs?

Can we get the log? unless this is different on xp from 7, I never used to see this on 7 when using NVDA back in 2013.

I updated the previous comment with the log file: #3139 (comment)

This seems to be the relevant section:

Input: kb(desktop):alt+f4
ERROR - eventHandler.executeEvent (00:40:12):
error executing event: focusEntered on <NVDAObjects.Dynamic_NUIDialogClientIAccessibleWindowNVDAObject object at 0x03A91CB0> with extra args of {}
Traceback (most recent call last):
  File "eventHandler.pyc", line 136, in executeEvent
  File "eventHandler.pyc", line 84, in __init__
  File "eventHandler.pyc", line 91, in next
  File "NVDAObjects\__init__.pyc", line 827, in event_focusEntered
  File "speech.pyc", line 317, in speakObject
  File "speech.pyc", line 235, in speakObjectProperties
  File "baseObject.pyc", line 34, in __get__
  File "baseObject.pyc", line 110, in _getPropertyViaCache
  File "NVDAObjects\behaviors.pyc", line 131, in _get_description
  File "NVDAObjects\behaviors.pyc", line 72, in getDialogText
  File "baseObject.pyc", line 34, in __get__
  File "baseObject.pyc", line 110, in _getPropertyViaCache
  File "NVDAObjects\IAccessible\__init__.pyc", line 991, in _get_children
  File "IAccessibleHandler.pyc", line 354, in accessibleChildren
  File "oleacc.pyc", line 285, in AccessibleChildren
  File "_ctypes/callproc.c", line 936, in GetResult
WindowsError: [Error -2147418111] Call was rejected by callee

Using NVDA 2017.3 RC 1 and Powerpoint 2010 on Windows 8.1, I was able to replicate the reported error via the following STR:

• Open a new blank PowerPoint presentation (Run>powerpnt).
• Type something (I Love NVDA) in the title and something (Yo Buddy) in the subtitle fields of the first blank title slide of the presentation.
• Press Ctrl+S and observe that NVDA reports it properly without generating any error. Escape out of the Save As dialog.
• Now, press Alt+F4 without having saved the presentation earlier.
  Expected Result: NVDA should report the dialog normally without throwing any error.
  Actual Result: NVDA's dialog reading functionality is perfect in this case as always, but following is a log snippet from the NVDA Log Viewer set at Debug:
  Input: kb(laptop):alt+f4
  DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (16:29:04.163):
  oleacc.AccessibleObjectFromEvent with window 3212364, objectID 89 and childID 0: [Error -2147467259] Unspecified error
  DEBUGWARNING - IAccessibleHandler.accessibleChildren (16:29:04.227):
  AccessibleChildren failed
  Traceback (most recent call last):
  File "IAccessibleHandler.pyo", line 363, in accessibleChildren
  File "oleacc.pyo", line 285, in AccessibleChildren
  File "_ctypes/callproc.c", line 950, in GetResult
  WindowsError: [Error -2147418111] Call was rejected by callee
  I would be happy to perform further testing to track down this issue if required.

When pressing ctrl+s I am getting following in the log file:

´´´
IO - inputCore.InputManager.executeGesture (11:04:33.174):
Input: kb(laptop):control+s
DEBUGWARNING - watchdog.watcher (11:04:33.831):
Trying to recover from freeze, core stack:
File "nvda.pyw", line 203, in
File "core.pyo", line 473, in main
File "wx_core.pyo", line 8657, in MainLoop
File "wx_core.pyo", line 7952, in MainLoop
File "core.pyo", line 443, in Notify
File "IAccessibleHandler.pyo", line 894, in pumpAll
File "IAccessibleHandler.pyo", line 617, in processGenericWinEvent
File "IAccessibleHandler.pyo", line 529, in winEventToNVDAEvent
File "NVDAObjects\IAccessible_init.pyo", line 43, in getNVDAObjectFromEvent
File "NVDAObjects_init_.pyo", line 71, in call
File "NVDAObjects\IAccessible_init_.pyo", line 558, in init
File "IAccessibleHandler.pyo", line 914, in getIAccIdentity
File "comtypes_init_.pyo", line 1078, in QueryInterface

DEBUGWARNING - core.CorePump.Notify (11:04:34.019):
errors in this core pump cycle
Traceback (most recent call last):
File "core.pyo", line 443, in Notify
File "IAccessibleHandler.pyo", line 894, in pumpAll
File "IAccessibleHandler.pyo", line 617, in processGenericWinEvent
File "IAccessibleHandler.pyo", line 529, in winEventToNVDAEvent
File "NVDAObjects\IAccessible_init_.pyo", line 43, in getNVDAObjectFromEvent
File "NVDAObjects_init_.pyo", line 78, in call
File "NVDAObjects\IAccessible_init_.pyo", line 385, in findOverlayClasses
File "baseObject.pyo", line 34, in get
File "baseObject.pyo", line 110, in _getPropertyViaCache
File "watchdog.pyo", line 202, in _COMError_init
CallCancelled
´´´

When pressing alt+f4 and then escape, I am getting following:
´´´

IO - inputCore.InputManager.executeGesture (11:08:05.869):
Input: kb(laptop):alt+f4
DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (11:08:05.947):
oleacc.AccessibleObjectFromEvent with window 1179826, objectID 163 and childID 0: [Error -2147467259] Unbekannter Fehler
DEBUGWARNING - IAccessibleHandler.accessibleChildren (11:08:05.994):
AccessibleChildren failed
Traceback (most recent call last):
File "IAccessibleHandler.pyo", line 361, in accessibleChildren
File "oleacc.pyo", line 285, in AccessibleChildren
File "_ctypes/callproc.c", line 950, in GetResult
WindowsError: [Error -2147418111] Aufruf wurde durch Aufgerufenen abgelehnt
IO - speech.speak (11:08:05.994):
Speaking [LangChangeCommand (u'de'), u'Microsoft PowerPoint Dialogfeld']
IO - speech.speak (11:08:06.056):
Speaking [LangChangeCommand (u'de'), u'Microsoft PowerPoint Dialogfeld M\xf6chten Sie die \xc4nderungen in "Pr\xe4sentation1" speichern?']
IO - speech.speak (11:08:06.056):
Speaking [LangChangeCommand (u'de'), u'Speichern Schalter']
IO - inputCore.InputManager.executeGesture (11:08:09.447):
Input: kb(laptop):tab
DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (11:08:09.463):
oleacc.AccessibleObjectFromEvent with window 1179826, objectID 164 and childID 0: [Error -2147467259] Unbekannter Fehler
IO - speech.speak (11:08:09.494):
Speaking [LangChangeCommand (u'de'), u'Nicht speichern Schalter']
IO - inputCore.InputManager.executeGesture (11:08:10.604):
Input: kb(laptop):escape
DEBUGWARNING - NVDAObjects.IAccessible.IAccessible._get_IAccessibleRole (11:08:10.665):
accRole failed: (-2147417848, 'Das aufgerufene Objekt wurde von den Clients getrennt.', (None, None, None, 0, None))
IO - speech.speak (11:08:10.697):
Speaking [LangChangeCommand (u'de'), u'Pr\xe4sentation1 - Microsoft PowerPoint']
IO - speech.speak (11:08:10.713):
Speaking [LangChangeCommand (u'de'), u'Folie 1 - Folienansicht']
INFO - updateCheck.AutoUpdateChecker._started (11:08:15.494):
Performing automatic update check
DEBUGWARNING - updateCheck.UpdateChecker._bg (11:08:15.494):
Error checking for update
Traceback (most recent call last):
File "updateCheck.pyo", line 116, in _bg
File "updateCheck.pyo", line 74, in checkForUpdate
File "urllib.pyo", line 87, in urlopen
File "urllib.pyo", line 213, in open
File "urllib.pyo", line 443, in open_https
File "httplib.pyo", line 1038, in endheaders
File "httplib.pyo", line 882, in _send_output
File "httplib.pyo", line 844, in send
File "httplib.pyo", line 1263, in connect
File "ssl.pyo", line 363, in wrap_socket
File "ssl.pyo", line 611, in init
File "ssl.pyo", line 840, in do_handshake
IOError: [Errno socket error] EOF occurred in violation of protocol (_ssl.c:661)
´´´

I don't know if this Impacts security aspects. Maybe @ferrenrut can share ist thoughts with us. Regarind user experience this is not an issue.

In Powerpoint 2010 on Windows 10 and NVDA alpha-17134,363af94b I do not get any errors anymore.

@k-kolev1985 do you have by chance Office 2010 on your machine and could test if you can reproduce this errors on Windows 8.1? Thanks very much!

No updates on this issue from initial author since many years. I am closing as works for me because I cannot reproduce it in NVDA 2019.3.1.