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Windows 8: Freedom Scientific Braille displays are not working even though the Freedom Scientific Braille Drivers are installed #3509
Comments
Comment 1 by jteh on 2013-09-09 22:58 |
Comment 2 by winman3000 (in reply to comment 1) on 2013-09-10 20:41
Yes, I have downloaded the Driver from the user Manual. |
Comment 3 by jteh on 2013-10-22 23:05 |
Comment 4 by jteh on 2013-11-12 01:13 #3585 suggests that we update the URL in the User Guide to this newer URL, but this hasn't been done yet because we're not sure whether it works with older displays. This still needs to be confirmed. |
Comment 5 by winman3000 (in reply to comment 4) on 2013-11-12 06:18 I have installed the latest Driver, but NVDA is not showing the Braille Display on Windows 8 and 8.1. |
Comment 6 by jteh on 2013-11-12 06:23 |
Comment 7 by mdcurran on 2013-11-12 06:25 |
Comment 8 by nvdakor on 2013-11-12 06:38 |
Comment 9 by mdcurran on 2013-11-15 01:50 |
Comment 10 by jteh (in reply to comment 9) on 2013-11-15 01:52
That suggests the driver isn't being used/isn't initialising. Iirc, a device won't get full USB power unless it has a valid driver. |
Comment 11 by mdcurran on 2013-11-15 02:45 |
Comment 12 by jteh (in reply to comment 11) on 2013-11-15 04:30
Are you sure the dll isn't just left over from the old driver? Of course, this is going to be pretty tricky to determine, especially if the driver doesn't uninstall itself properly. |
Comment 14 by Michael Curran <mick@... on 2013-11-27 05:38
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Comment 15 by mdcurran (in reply to comment 11) on 2013-11-27 05:42 |
Comment 16 by winman3000 (in reply to comment 15) on 2013-11-27 05:47 |
Comment 17 by jteh on 2013-11-27 11:55 This suggests that fsbrldspapi.dll is missing on your system. I guess this should be in c:\windows\syswow64 on 64 bit Windows, c:\windows\system32 on 32 bit Windows, though Mick or someone with a working setup would have to verify that. Just so we're extra clear, what exactly did you choose when using the Freedom Scientific installer? Does the display appear correctly in Windows Device manager? |
Comment 18 by jteh on 2013-11-27 11:57 |
Comment 19 by James Teh <jamie@... on 2013-11-28 03:14
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Comment 20 by winman3000 (in reply to comment 18) on 2013-11-28 18:28 Yes, I have JAWS installed. My System
My steps to select the Braille Displaya. First, I press INSERT+N to go to the NVDA menu. ResultI cannot see the Freedom Scientific Braille Display in NVDA. |
Comment 21 by jteh on 2013-11-29 00:19
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Comment 22 by winman3000 (in reply to comment 21) on 2013-11-29 22:34 Here is the Output:
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Comment 23 by jteh on 2013-11-30 01:18
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Comment 24 by winman3000 (in reply to comment 23) on 2013-11-30 13:59 OK, here is my result:
This message means that this file is not a valid win32 application. I'd reinstall the Drivers and copied the file manually, but nothing changed. Can you please tell me what files should in syswow64 for the FS Driver? Should be any files in System32? |
Comment 25 by jteh on 2013-12-04 21:32 What file did you copy manually? Where did you copy it from? The driver should install syswow64\fsbrldspapi.dll itself. If you haven't already, try deleting syswow64\fsbrldspapi.dll and then reinstalling the driver. There should be a fsbrldspapi.dll in system32 as well, but that is a 64 bit dll which NVDA can't use. |
Comment 26 by winman3000 (in reply to comment 25) on 2013-12-04 22:38 I've deleted both 32 and 64 Bit dll's and tried to reinstall the Driver without success, because the Setup noticed that the Driver was already installed, but I could solve the Problem. How to resolve when the Driver is already installed?a. Go to the run dialogue by pressing WINDOWS-KEY+R. ResultThis solves my Problem. |
Comment 27 by winman3000 on 2013-12-04 22:40 |
Reported by winman3000 on 2013-09-09 18:33
If you want to use the Freedom Scientific Braille Display with NVDA under Windows 8, you cannot select the Braille Display, alltough you have installed the Driver from the Freedom Scientific Website.
Steps to reproduce
Result
You cannot select the Braille Display in the list of Braille Displays.
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