Comment 1 by ateu on 2013-09-26 15:21
From the log:

ERROR - virtualBuffers.AdobeAcrobat.loadBuffer (12:18:19):
Traceback (most recent call last):
File "virtualBuffers__init_.pyc", line 622, in _loadBuffer

Comment 2 by jteh on 2013-09-26 20:11
I've not heard of this before, nor can I reproduce it. Is this all documents or a specific document you were testing? Does Reader itself crash?

Also, the log you posted doesn't contain the actual error, only the first three lines.

Comment 3 by jteh on 2013-09-26 20:12
Oh, and what version of Reader?

Comment 4 by briang1 on 2013-09-27 08:21
For the record I cannot get this problem with tagged or untagged files here. I do know that Adobe ghas just put out an update as the first doc this morning was very slow to load and I caught a fleeting ref to adobe updater as it started, but after that everything seemed to be normal again

Maybe its a specific file that is doing it?

Comment 5 by ateu on 2013-09-27 20:34
Oh, you are really right. This problem just appears in a speciffic document.
You are free to close.

Greetings

Comment 6 by briang1 on 2013-09-28 08:39
If this document is not personal, is there some way we could get at it to see. Obviously I have no way to know if its faulty, but the main problems seem to be when they put text as pictures,or as I had the other day, one that has been tagged so much it seems to take half a day to actually display anything.... well a slight exageration there. But it was pretty bad

Comment 7 by jteh on 2014-04-24 06:57
Closing, as no response from reporter. However, it'd still be good to see this document if possible in case it is triggering an unknown bug in NVDA.
Changes:
Added labels: invalid
State: closed

Comment 8 by ateu on 2014-04-24 09:46
Hello,

There is not a specific document where this occurs. This appears in any large document.
Sometimes, NVDA simply crashes, but sometimes, the document is opened, after a big lag, which doesn't occurs with other screen reader.
I'm using Windows 7, but in Windows 8 the problem is worth.

Comment 9 by jteh on 2014-04-24 10:06
See #4000 regarding crashes of Adobe Reader in Windows 8.1. That is a confirmed issue.

I haven't seen the crash issue you are talking about in Windows 7, so we really need test cases and steps to reproduce.