Intermittently when updating NVDA, nvda_slave.exe sometimes does not exit #3890
Comments
|
Comment 1 by Brendon22 on 2014-02-17 12:35 I have received this error under windows 7 64-Bit as well . |
|
Comment 2 by jteh on 2014-02-18 02:34 Do you see it in Task Manager when just normally using NVDA? |
|
Comment 3 by twynn92 (in reply to comment 2) on 2014-02-18 08:30
No. In normal day-to-day use, I never see this executable's entry in the task manager. Keep in mind that I don't regularly look, but I don't think I ever saw it in use. |
|
@jcsteh You found the reported issue particularly odd initially, and the original author of this ticket, although now out-of-reach, did respond in #3890 (comment). Thoughts? |
|
I have a machine that occasionally leaves an open window when it runs, which
is not actually actionable, but attempting to close it asks if you wish to
exit nvda. It does happen more after an update but can happen at start up.
Windows 7 64 bit. I've no idea what exactly is not exiting cleanly, but
normally a reboot of nvda will clear it in the end.
Its not the only piece of software with strange start up quirks though, so
I suspect its a windows issue perhaps when a processor core is being delayed
for whatever reason.
Brian
bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
|
|
Closing as works for me, as we haven't had any report of this in several years and I can't reproduce it. |
Reported by twynn92 on 2014-02-17 05:23
Every so often when updating NVDA, I intermittently receive an error,due to nvda_slave.exe not exiting. Doing a manual closing of nvda_slave.exe from the processes tab of the windows task manager in Windows XP SP3, then pressing the "Retry" button succeeds in the update.
I've no idea how NVDA closes nvda_slave.exe before exiting, but this error only occurs every so often. Here's a fragment of the log:
ERROR - RPC process 4316 (nvda_slave.exe) (00:03:58):
main.main:
Task failed, try again
Traceback (most recent call last):
File "nvda_slave.pyw", line 29, in main
File "installer.pyc", line 348, in install
File "installer.pyc", line 311, in tryRemoveFile
RetriableFailure: File C:\Program Files\NVDA\nvda_slave.exe could not be removed
ERROR - gui.installerGui.doInstall (00:03:59):
Failed to execute installer
Traceback (most recent call last):
File "gui\installerGui.pyc", line 32, in doInstall
RetriableFailure
Obviously this is a minor bug, but I thought it worth reporting anyway as I couldn't find an existing ticket for this issue.
The text was updated successfully, but these errors were encountered: