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NVDA cannot interact with the Viber Interface. #3961

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nvaccessAuto opened this issue Mar 9, 2014 · 4 comments
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NVDA cannot interact with the Viber Interface. #3961

nvaccessAuto opened this issue Mar 9, 2014 · 4 comments
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app-specific blocked/needs-external-fix enhancement

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@nvaccessAuto
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Reported by mcigor17 on 2014-03-09 00:12
When attempting to navigate Viber's interface, NVDA does not report any objects under the system focus or the review cursor. The only thing NVDA reports is "Viber" when using the title command.
@nvaccessAuto
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nvaccessAuto commented Mar 9, 2014 •
edited by ehollig

Attachment nvda Log Mar. 08 added by mcigor17 on 2014-03-09 00:14
Description:
Update:
File added from Trac.
nvda Log Mar 08.txt

@nvaccessAuto
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Comment 1 by jteh on 2014-03-09 22:30
Sounds like a very inaccessible application, in which case it's going to have to be fixed in the application.

@ehollig
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ehollig commented Aug 20, 2017

As @jcsteh said in #3961 (comment), please contact the developers of Viber to make this program more accessible for screen readers. Closing

@ehollig ehollig closed this as completed Aug 20, 2017
@AgentGolder
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Hello all, hope you are fine.
Last week I contacted them, they asked me some elementary questions, I answered all of them and they just toled me that Viber is no longer supported on Windows 7. Anyone who runs Windows 10 (64 bit) or 11 can try to see if [nvda+r] works to make it accessible using OCR. What should I tell them to take care? Any of you who is also interested can contact them using the following form:
https://help.viber.com/en/contact
E-mail attached
Viber accessibility.txt
.

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@jcsteh @nvaccessAuto @AgentGolder @ehollig