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Difficult to open attachments in Outlook. #4571

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nvaccessAuto opened this issue Oct 23, 2014 · 6 comments
Closed

Difficult to open attachments in Outlook. #4571

nvaccessAuto opened this issue Oct 23, 2014 · 6 comments
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@michaelDCurran
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app/microsoft-office bug

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@nvaccessAuto
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Reported by csm120 on 2014-10-23 12:47
When I try and open attachments in outlook, I need to select it first using typical selection commands then move the mouse to the focus and do a left click. I would like to be able to arrow to the attachment and hit enter.
@ehollig
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ehollig commented Aug 22, 2017

@csm120, is this still the case? What version of Outlook is being used

@fernando-jose-silva
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I have a problem with outlook 2013 to open excel documents, right after putting the arrow on the file the nvda pronounces something like viewer's outlook and I can not open the file with enter.

@Adriani90
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This is because Outlook displays the live preview of the file. Please disable the coresponding option in Outlook itself, then you can use arrow keys to navigate through the attachments and you can use enter to open them.

@Adriani90
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I suggest to close this issue because it is actually not an issue. NVDA moves the focus on the live preview window but it does not read the content. For that there is another issue. If you have questions on how to disable the live preview in Outlook, please do not hesitate to ask for help on the users maillist on
https://nvda.groups.io/g/nvda

@Adriani90
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@ehollig what do you think?

@ehollig
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ehollig commented Jan 6, 2019

Closing as requested, and because we have not heard from the original author since the creation of this issue.

@ehollig ehollig closed this as completed Jan 6, 2019
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@michaelDCurran @nvaccessAuto @fernando-jose-silva @ehollig @Adriani90