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Unable to revert to saved configuration more than once in one session #747

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nvaccessAuto opened this issue Jul 5, 2010 · 3 comments
Closed

Unable to revert to saved configuration more than once in one session #747

nvaccessAuto opened this issue Jul 5, 2010 · 3 comments
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bug/crash bug
Milestone
2010.2

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Reported by elliott94 on 2010-07-05 17:36
I've never seen this on any other system, but it seems that, on this netbook, after attempting to revert to the saved configuration, NVDA just hangs and I have to either kill nvda.exe or reboot my machine.
It would appear that the configuration does actually get reloaded, but I'm only able to use NVDA again after either killing the process of a reboot.
I'm using snapshot 3593.
Edit: It was, in fact, the Eloquence driver causing this issue, which has been updated to fix this issue (which was due to incorrect threading).
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Comment 1 by briang1 on 2010-07-05 18:02
When you say revert to saved config, what exactly have you changed first? IE could it be something specific that crashes it, or even with no change does it crash?

Also, what synth are you using. We have seen hangs before when some synths are changed in unusual ways.
Is there any way you can get a log file, maybe using something like my batch file or another screenreader to retrieve it before its over ridden?
Brian said that

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Comment 2 by elliott94 (in reply to comment 1) on 2010-07-05 18:54
Hi Brian.
The only thing that I've changed is the speed, that's it.
Unfortunately, I'm unable to grab the log using NVDA; it doesn't respond at all.
What do you mean by the batch file, and is their any other way of getting hold of the log?
Cheers.

Replying to briang1:

When you say revert to saved config, what exactly have you changed first? IE could it be something specific that crashes it, or even with no change does it crash?

Also, what synth are you using. We have seen hangs before when some synths are changed in unusual ways.

Is there any way you can get a log file, maybe using something like my batch file or another screenreader to retrieve it before its over ridden?

Brian said that

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Comment 3 by elliott94 on 2010-07-05 19:40
Sorry, an error on my part. I've now fixed this, thanks to everyone for helping.
Changes:
State: closed

@nvaccessAuto nvaccessAuto added this to the 2010.2 milestone Nov 10, 2015
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