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NVDA closes randomly while navigating ribbon in Office 2010 #969

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nvaccessAuto opened this issue Oct 6, 2010 · 4 comments
Closed

NVDA closes randomly while navigating ribbon in Office 2010 #969

nvaccessAuto opened this issue Oct 6, 2010 · 4 comments

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@nvaccessAuto
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Reported by hkatic on 2010-10-06 09:51
When navigating a ribbon tab in Office 2010 e.g. View Tab by using the tab key, NVDA randomly crashes. This crash is silent, since no Critical Stop sound is played, no "send error report" dialog is shown, no NVDA closing sound, simply nothing. It seams to me like random closing of NVDA process, and this happened to me numerous times while navigating a ribbon.

To reproduce this:

  1. From within a new document in Word 2010, press e.g. Alt+W, or Alt then arrow right to View Tab.
  2. Now repeat pressing the Tab key until NVDA exits. You will notice that it's exited once it stops reading the items on a ribbon.

Note: This doesn't happen always, but it may happen often and as I said in random cases. For example, sometimes NVDA will close when focused on a Print View item, while sometimes may crash on Navigation Bar item.

P.s. It's a final version of Office 2010 plus Professional, not Beta or Release Candidate.

@nvaccessAuto
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Attachment nvda.log added by hkatic on 2010-10-06 10:02
Description:

@nvaccessAuto
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Comment 1 by jteh on 2010-10-06 20:30
Please attach a log will log level set to debug.
Changes:
Milestone changed from None to None

@nvaccessAuto
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Comment 2 by nvdakor on 2014-05-29 06:40
Hi,
I cannot reproduce this in Word 2010 under Windows 8.x.

@nvaccessAuto
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Comment 3 by jteh on 2014-05-29 07:41
I can't reproduce this either, so closing as worksforme. Please reopen if the problem persists.
Changes:
Added labels: worksforme
State: closed

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